QUALITY CONTROL

Quality Control begins with the design. Earlier, we described how we review the drawings and provide feedback and direction to the design process. Once the design is complete, preparing a comprehensive plan is the most important step in the quality process. We utilize Pre-Job and Pre-Task meetings to communicate the expectations of the project to the trades who will actually complete the work. It is our experience that poor performance is usually the result of a failure to explain the minimum standards that will be expected. After these minimum standards are established, our Quality Control Program must enforce those quality standards on all work occurring on site. This becomes an interactive process between the Project Manager, Superintendent, Foremen, subcontractors, the Architect and the Owner. Our Superintendent will thoroughly review the work of all personnel and that of the trade contractors. Any deficiencies that do occur will be identified and brought to the attention of the Construction Team with a plan of action to overcome such performance.